Privcy Policy

Efective Date: 20.05.2024

Introduction

Welcome to Qarr Menu ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our contactless restaurant menu service, Qarr.

Information We Collect

Business Information: Business name, business email, registered users’ names, and emails.

Payment Information: Handled by Stripe; we do not store private payment details but can view non-private billing information.

Analytics Data: Collected via Google and Cloudflare analytics, which may include cookies and third-party trackers.

Legal Basis for Processing Data

Consent: For marketing communications (if subscribed separately).

Performance of a Contract: To provide and manage our services.

Legitimate Interests: For analytics and improving our services.

Use of Your Information

Service Provision: To manage menu content, subscriptions, and invoices.

Improvement of Services: To monitor and enhance user experience through analytics data.

Communication: To notify you of service updates and changes to our policies.

Data Storage and Security

Storage Locations: NeonDB for text-based data, CloudflareR2 for images, and Stripe for payment information.

Security Measures: Data is stored in secure environments regulated by security researchers.

Data Retention

Retention Period: We retain data during the subscription period. Upon termination, we may keep data unless deletion is requested. Billing data is retained for tax purposes.

User Rights

Access and Control: Users can view, edit, and delete their data via the dashboard.

Deletion Requests: Users can request data deletion, except for billing data which we must retain for legal reasons.

Additional Rights: Users have the right to restrict processing, data portability, and to object to processing.

Data Sharing

Third-Party Services: We use Stripe for payments, Cloudflare for computing, and Neon for our database.

No Sharing of Personal Data: We do not share personal business data with third parties.

Complaints

ICO: Users have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if they believe their data protection rights have been violated.

Changes to This Policy

Notification: Users will be notified via email of any changes to this policy.

Effective Date: Changes will become effective from the date specified in the notification.

Contact Us

For questions or concerns, please contact us at [email protected].